Delivery Information
Freight Charges?
* FREE for all orders Australia wide
* For residential deliveries we request an authority to leave goods in a safe place if customers aren't at home, so a re-delivery fee isn't incurred. To avoid any issues with delivery it is advised to specify a business address.
* For more information on delivery & logistics please contact one of our friendly customer service team today by calling 0416398555 or via email sales@velohanddryers.com.au.
How long will my delivery take?
Sydney: Overnight
Brisbane: Overnight
Melbourne: Overnight
Adelaide: 2 days
Perth: 5-7 Days
Hobart: 5-9 Days
Darwin: 5 - 9 Days
Do you make special freight arrangements?
We value our regular customers. Special freight arrangements can be designed to ensure you save money and receive fast, accurate deliveries every time. We are looking forward to assisting your business, so to discuss your special requirements and ensure you get the best deal contact us today.
What about oversized, bulky & hazardous items?
Oversized, bulky, hazardous or dangerous goods may incur addition freight charges. If there are any additional charges, you will be contacted for approval before dispatch. If you do not approve of the additional delivery charge and do not want to go ahead, just cancel your order. We understand some goods in Australia are uneconomical to freight, especially to remote areas.
Do I have to sign for my delivery?
Couriers do require a signature on delivery. however for residential deliveries we request an authority to leave goods in a safe place if customers aren't at home, so a re-delivery fee isn't incurred. To avoid any issues with delivery it is advised to specify a business address.
Backorders?
Backorders will be recorded for customers and delivered as soon as the goods are available.